About us

Windsor & Maidenhead Youth and Community Counselling Service is a voluntary organisation and a registered charity with two agencies, Number 22 in Maidenhead and Youth Talk in Windsor, working with people from within the borough as well as the towns and villages beyond. Set up in 1976, we offer free and confidential counselling primarily to young people aged 12-25 and those who care for them through an appointment-based service for as long as they need it. We also provide counselling to others within the community who are in need of support as well as running outreach programmes in local schools, colleges and youth clubs.

We exist solely for public benefit and our primary aim is to preserve and protect both physical and mental health and to relieve distress of young persons and others in need within our community.

Unlike many similar services in other towns and cities, we offer 50-minute counselling sessions that are completely free at the point of delivery. We do not time-limit our clients, they may continues to make use of our services for as long as they need it. Clients can refer themselves or are referred to us by local doctors, mental health teams, social workers and teachers.

Counsellors at Number 22 and Youth Talk focus on the person and how they feel about their lives; the counselling process is client led. Counselling enables people to make sense of their thoughts and feelings in the hope that they can make decisions about what they want to do to bring about change in their lives. Counselling also provides a means of support and a space where clients can feel valued and heard.

Windsor & Maidenhead Youth and Community Counselling Service is an organisational member of the British Association for Counselling and Psychotherapy (BACP) and the way we work subscribes to their Ethical Framework for Good Practice. To find out more about the BACP please click here.

The charity recognises that everyone has a contribution to make to our agency, and a right to equal treatment. This means that everyone, regardless of physical or intellectual ability, race, gender, religious belief, class, sexuality or age should be treated with respect and consideration. We aim to ensure that all people, both working within the organisation and using its services, are not discriminated against. Where this occurs the agency commits itself to taking positive action against discrimination.

Based near the centre of Maidenhead, Number 22 has three counselling rooms, an office and private reception area. Youth Talk, in Alma Road, Windsor, also has counselling rooms and a reception area. We have over 50 counsellors volunteering their services. The charity is supported by the Royal Borough of Windsor and Maidenhead, Berkshire Community Foundation, the Louis Baylis Trust and relies on other donations from local businesses and individuals. Fundraising is vital to ensure we can continue to provide our services to those in need within our community.


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